Term and Conditions

Welcome to Hyde & EEK! Boutique Shop! We’re thrilled to have you join our enchanted community of celebration enthusiasts. Our shop is designed for those who love to add a touch of magic to every occasion, from Halloween costumes and party supplies to outdoor living and pet accessories. To ensure a spellbinding experience for all, please read these Terms and Conditions carefully. By accessing our website at halloweenpartyco.com or making a purchase, you agree to these terms. If you have any questions, feel free to contact our magical support team at [email protected].

1. User Obligations and Responsibilities

As a user of our website, you play a key role in keeping the magic alive. By using our site, you agree to:

• Provide accurate and complete information when creating an account or placing an order.
• Use the website only for lawful purposes and not engage in any activities that could harm our enchanted community or infrastructure.
• Respect our intellectual property and not copy, distribute, or misuse any content from our site without permission.
• Be responsible for maintaining the confidentiality of your account details and for all activities under your account.
• Notify us immediately of any unauthorized use or security concerns by emailing [email protected].

Failure to comply with these obligations may result in suspension of your account or legal action. We’re here to help make your experience joyful, so let’s work together to keep the celebrations safe and fun!

2. Product and Service Description

At Hyde & EEK! Boutique Shop, we offer a wide range of magical products to bring your celebrations to life. Our menu includes:

• Clothing, Shoes & Accessories: Stylish items for everyday wear and special events.
• Halloween Costumes: Fun and creative outfits for all ages (please note hygiene-related return restrictions).
• Holiday Shop: Festive decorations and gifts for seasonal cheer.
• Outdoor Living & Garden: Products to enhance your outdoor spaces.
• Party Supplies: Everything you need for unforgettable parties (note that opened items may not be returnable).
• Pets: Accessories to include your furry friends in the fun.
• Toys: Playful items for kids and collectors.

We strive to provide high-quality, enchanting products. However, colors and sizes may vary slightly due to screen settings or manufacturing. If you have any concerns, our support team is just an email away!

3. Order and Payment Terms

Placing an order with us is as easy as waving a magic wand! Here’s how it works:

Order Processing

• All orders are processed within 1-2 business days after payment confirmation.
• You’ll receive an order confirmation email once your payment is verified.
• We reserve the right to cancel any order due to errors, stock issues, or suspicious activity. If this happens, we’ll notify you promptly and issue a full refund.

Shipping and Delivery

• Standard Shipping: Costs $12.95 via DHL or FedEx, with delivery in 10-15 business days after shipping.
• Free Shipping: Available for orders over $50 via EMS, with delivery in 15-25 business days after shipping.
• We ship worldwide, except for some Asian countries and remote areas. Delivery times may vary during peak seasons and are subject to customs clearance.
• You are responsible for providing the correct shipping address. If a package is lost due to an incorrect address, we may not be able to issue a refund or reship.

Payment Methods

We accept the following payment options to make your shopping experience convenient:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We do not store your payment details on our servers. By completing a purchase, you authorize us to charge the total amount to your selected payment method.

4. Intellectual Property

The magic of Hyde & EEK! Boutique Shop is protected by intellectual property laws. All content on our website, including text, images, logos, and designs, is owned by us or our licensors. You may not use, reproduce, or distribute any content without our prior written permission. If you’d like to share our enchantment for non-commercial purposes, please contact us first—we love spreading joy, but we need to keep our spells unique!

5. Return and Refund Policy

We want every celebration to be absolutely spellbinding. If something isn’t right, we’re here to help! Our return policy is designed to be fair and transparent.

Eligibility for Returns

• You have 15 days from the date you receive your items to initiate a return or exchange.
• Items must be in original magical condition: unused, unworn, in original packaging with all tags attached, and accompanied by proof of purchase.

Non-Returnable Items

• Halloween costumes (for hygiene reasons).
• Opened party supplies.
• Personalized or custom items.
• Items marked as “Final Sale.”

Return Process

1. Contact us at [email protected] within 15 days of receipt.
2. We’ll provide a Return Authorization Number and instructions within 1-2 business days.
3. Package the item securely with the packing slip and authorization number on the outside.
4. Ship to: Hyde & EEK! Boutique Shop Returns Department, 18505 Onyx Avenue, Waddell, US 85355.

Return shipping costs are your responsibility unless the return is due to our error. We recommend using a trackable service. Refunds are processed within 3-5 business days after we receive and inspect the return, and will be issued to your original payment method. Original shipping fees are non-refundable.

6. Liability Limitations

While we cast every spell to ensure a perfect experience, Hyde & EEK! Boutique Shop’s liability is limited as follows:

• We are not responsible for delays or issues caused by shipping carriers, customs, or events beyond our control (like magical interferences!).
• Our total liability for any claim related to your use of the site or products shall not exceed the amount you paid for the item in question.
• We are not liable for indirect damages, such as loss of profits or data, arising from your use of our products or website.

This doesn’t affect your statutory rights as a consumer. We always strive to resolve issues amicably—our goal is your satisfaction!

7. General Provisions

These Terms and Conditions constitute the entire agreement between you and Hyde & EEK! Boutique Shop. If any part is found unenforceable, the remainder will still apply. We may update these terms periodically; changes will be posted on this page with an updated effective date. By continuing to use our site, you accept the revised terms.

Governing Law: These terms are governed by the laws of the United States, specifically the state where our address is located (18505 Onyx Avenue, Waddell, US 85355).