Privacy Policy

Last Updated: October 2023

1. Information We Collect

To create your spellbinding shopping experience, we may collect:

Personal Information You Provide:

• Identity Data: Name, username, or similar identifier when you create an account
• Contact Data: Billing/delivery address, email address, and telephone numbers
• Financial Data: Payment card details (processed securely through our payment partners)
• Transaction Data: Details about payments and purchases
• Profile Data: Your preferences, feedback, and survey responses

Automatically Collected Information:

• Technical Data: Internet protocol (IP) address, browser type and version, time zone setting
• Usage Data: Information about how you use our website, products, and services
• Marketing Data: Your preferences in receiving marketing from us

2. How We Use Your Information

We use your information to make your celebrations magical:

• To Process Your Orders: Fulfill your purchases of Halloween costumes, party supplies, and holiday decorations
• Customer Service: Respond to your inquiries and provide magical support
• Personalization: Tailor product recommendations for party planners and Halloween enthusiasts
• Marketing: Send you updates about new products and seasonal promotions (with your consent)
• Website Improvement: Enhance our website’s performance and user experience
• Security: Protect against fraud and unauthorized transactions

3. Data Sharing and Disclosure

We value your trust and only share information when necessary:

• Service Providers: Trusted partners who help us operate our website, process payments, and deliver orders
• Payment Processors: Secure partners like PayPal and card networks to handle transactions
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with any merger, sale of company assets, or acquisition

We never sell your personal information to third parties for marketing purposes.

4. International Data Transfers

As we serve customers globally (excluding some Asian countries and remote locations), your data may be transferred internationally. We ensure appropriate safeguards are in place to protect your information regardless of where it’s processed.

5. Data Storage and Security

We protect your data with magical security measures:

• Encryption: SSL technology to safeguard data transmission
• Secure Storage: Industry-standard security for stored data
• Limited Access: Only authorized personnel can access your personal information
• Data Retention: We keep your information only as long as necessary for business and legal purposes

6. Your Magical Rights

You have control over your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Update inaccurate or incomplete information
• Deletion: Request erasure of your personal data in certain circumstances
• Objection: Opt-out of marketing communications or certain data processing
• Portability: Receive your data in a structured, machine-readable format
• Withdraw Consent: Revoke previously given consent at any time

To exercise these rights, contact us at [email protected].

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your shopping experience:

• Essential Cookies: Required for website functionality and secure checkout
• Analytics Cookies: Help us understand how visitors use our site
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Deliver relevant advertisements and measure campaign performance

You can control cookie settings through your browser, though disabling some cookies may affect website functionality.

8. Children’s Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

9. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or legal requirements. The updated version will be posted on our website with a new effective date.

10. Contact Our Magical Support Team

Thank you for trusting Hyde & EEK! Boutique Shop with your celebrations and your privacy!